Terms & Conditions

1. Introduction

Welcome to Lagflex. These Terms & Conditions govern your use of our website and the purchase of our bespoke thermal insulation products. By accessing this site or placing an order, you agree to be bound by these terms.

2. Bespoke Orders & Specifications

As specialists in bespoke thermal insulation jackets, all products are manufactured based on dimensions provided by the client or agreed-upon site surveys. It is the customer’s responsibility to ensure all measurements for items like valves, flanges, and pumps are accurate before production begins.

3. Quotes and Pricing

Pricing for custom jackets (including high-temperature and weatherproof options) is provided via a formal quote. Quotes are valid for 30 days unless otherwise stated. All prices are subject to VAT where applicable.

4. Delivery & Lead Times

We aim to meet all estimated lead times for our insulation covers; however, delivery dates are estimates and not guaranteed. Lagflex is not liable for delays caused by third-party couriers or incomplete site access.

5. Intellectual Property

The content on this website, including logos, product descriptions for bespoke jackets, and case study images, is the property of Lagflex and protected by UK copyright laws.

6. Contact Information

For questions regarding these terms, please contact us at: